These Terms & Conditions set out the rules that apply when you open an account with 80ok, make deposits through Nagad, Rocket or Bank Transfer, and access any part of the platform. Your continued use of the site means you accept these terms — so take a moment to read through what applies to you.
Account eligibility depends on local law
Applies to all deposit and withdrawal activity
Covers Nagad, Rocket and Bank Transfer use
Governs all game and sportsbook access
POLICY POSTURE
How These Terms Apply to Your Account
When you create an account and begin using the platform, you enter into a direct agreement with us under these Terms & Conditions. That agreement covers every action you take on the site — from submitting your registration details and verifying your identity, to funding your account via Nagad or Rocket, requesting a Bank Transfer withdrawal, and accessing any game category in the lobby. These terms are not static: we may update them to reflect changes in platform features, payment processing arrangements or the legal environment relevant to eligible regions. When a material change occurs, we will notify you through your registered account. Continuing to use the platform after a change is posted counts as acceptance of the revised terms. Access to 80ok and the services described here depends on whether your use is permitted under the laws that apply in your jurisdiction. We do not make eligibility determinations on your behalf — that responsibility rests with you. If you are uncertain whether access is permitted in your location, you should review the applicable local rules before proceeding. Nothing in these terms should be read as a representation that access is lawful in every region.
Nagad — wallet payments governed by transaction terms
Rocket — mobile wallet covered under deposit policy
Bank Transfer — subject to account verification rules
All regions — eligibility subject to local law
SCOPE AND LIMITS
What These Terms Do and Do Not Cover
Not every aspect of your experience falls under a single policy. This section clarifies which activities these Terms & Conditions govern directly and where separate rules or third-party policies apply instead.
Account Access
Creating your account, logging in, updating your registered details and managing your session all fall within these terms. The rules for identity verification and account suspension are set out here. Access eligibility remains subject to your local law and the eligible regions we serve.
Transactions
Deposits made through Nagad, Rocket or Bank Transfer, and all withdrawal requests, are governed by these terms alongside any specific payment-method conditions shown at the time of the transaction. Transaction records are visible in your signed-in account area.
Site Content
Games, live tables, sportsbook markets and all other content published on the platform are covered by these terms in respect of how you may access and use them. Game mechanics and RTP details are disclosed only where the relevant studio or provider makes that information available.
Third-Party Services
Studios such as Pragmatic Play, PG Soft, JDB, Joker and Spadegaming supply game content under their own licensing and technical agreements. Their internal policies are separate from ours. We are responsible for platform access; we are not responsible for third-party terms you accept independently.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These Terms & Conditions are not only obligations — they also define what you are entitled to do. You have the right to review the full transaction history held against your account at any time by opening the account history section after signing in. If any detail in your registered profile is incorrect — your name, contact number or payment wallet information — you can request a correction through the support channel. We will process that request in line with the verification steps described in the account settings area. If you believe a transaction has been recorded incorrectly, you can raise a dispute by contacting support and quoting the transaction reference shown in your account. We will review the record and respond through the same contact route. You also have the right to ask us what data we hold on you and to request that your account be closed, subject to any outstanding balance or pending transaction being resolved first. None of these rights are waived by your continued use of the platform.
Review Your Records
Sign in and open the account history section to see every deposit, withdrawal and game session linked to your account. Transaction references are visible there and can be quoted when you contact support.
Correct Account Details
If your registered name, mobile number or linked Nagad or Rocket wallet is recorded incorrectly, submit a correction request through support. Verification steps will be shown in the account settings area before any change is confirmed.
Raise a Question or Dispute
For any query about a transaction or a term you do not understand, contact us through the published support route and include your account reference. We will respond through the same channel you used to reach us.
Request Account Closure
You may ask us to close your account at any time. We will action that request once any pending transaction or open balance is resolved. The closure process and timeline are set out in the account settings area of the platform.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If any part of these Terms & Conditions raises a question you cannot resolve by reading the policy, the following routes are available to you. Use the channel that suits your situation — all of them are linked to the same account and policy team.
Live Chat
Open the live chat window from any page on the platform while signed in. Provide your account reference and describe the specific term or transaction you want to ask about. The chat link is visible in the site footer.
Email Support
Send your policy question to the support email address published in the Contact section of the site. Include your registered account email and the section of these terms your query relates to so the team can respond accurately.
Account Help Centre
The Help Centre, accessible from your signed-in account menu, contains published answers to common terms questions including transaction rules, account closure and data requests. Check there before opening a support ticket.
HOW WE HANDLE POLICY
Data, Security and Policy Commitments
Our approach to these Terms & Conditions is built around transparency about what we collect, how we use it and what you can ask us to change.
Data We Hold
We collect the details you provide at registration — name, contact information and linked payment wallet identifiers such as your Nagad or Rocket number. We use this data to operate your account and process transactions. We do not sell account data to third parties.
Cookie and Session Policy
The platform uses cookies to maintain your signed-in session and to record preferences across visits. You can review and adjust cookie settings through your browser. Continuing to use the site after reading this notice means you accept cookies as described in our separate Cookie Policy.
Account Security
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, notify us immediately through live chat or email so we can review your session history and act on the account. Do not share your password with anyone.
Retention and Requests
We retain account and transaction records for as long as required by the operational and regulatory obligations relevant to eligible regions. To request a copy of the data we hold on you, or to ask about retention periods, contact support using the email route published on the site.
TERMS FAQ
Common Questions About These Terms
These are the questions we receive most often about these Terms & Conditions. If your question is not answered here, reach us through live chat or the support email published in the Contact section.
Do these Terms & Conditions apply to every transaction I make?
Yes. Every deposit — whether made through Nagad, Rocket or Bank Transfer — and every withdrawal request is governed by these terms. Specific payment-method conditions may also apply and will be shown at the point of transaction in your account.
What happens if I disagree with a change to the terms?
If we update these Terms & Conditions, we will notify you through your registered account before the change takes effect. If you do not accept the revised terms, you should stop using the platform and contact support to request account closure before the effective date.
How do I find the transaction record for a specific deposit?
Sign in and open the account history section. Every deposit and withdrawal is listed there with a transaction reference, date and amount. Quote that reference if you need to raise a query with support about a specific payment.
Can I ask you to delete my account data?
You can request account closure and ask about the data we hold. We retain records for as long as our operational and regional obligations require. To make a formal request, contact us by email through the address published in the Contact section and include your account email.
Do these terms cover the games supplied by studios like Pragmatic Play or PG Soft?
Our terms govern your access to game content on the platform. The studios — Pragmatic Play, PG Soft, JDB, Joker and Spadegaming — operate under their own technical and licensing agreements. We are responsible for platform access; their internal policies are separate from ours.
Is access to 80ok lawful in my location?
Access depends on the laws that apply in your jurisdiction and the eligible regions we serve. We do not determine eligibility on your behalf. If you are unsure whether access is permitted where you are, check the rules that apply locally before using the platform.
Casino / Sports